March 25-27, 2018
Hotel Colonnade, Coral Gables

Keith Kasten

Senior Vice President
SYKES


3:00 PM Roundtable: America's Challenging Healthcare Employment Environment - How Work-at-Home Can Help

The digital disruption in healthcare is here, changing patient expectations of how and when they will receive and manage their healthcare amidst an uncertain backdrop of healthcare reform. The already strained healthcare system has experienced an unsettling exodus of its professionals due to stressful schedules — an issue only intensified by the increasing professional shortages. What can entice this now untapped labor force — a population trained, qualified and driven to help people but who are forced out of the industry to maintain their own, personal well-being — to rejoin the field of healthcare? Learn how you can leverage this pool of eager, skilled healthcare professionals to provide the best patient experience.

SYKES’ roundtable discussion will explore the work-at-home model for healthcare and its
benefits:

• An almost geographically limitless pool of uniquely qualified nurses, counselors and other healthcare professionals
• Affordability, scalability and security of work-at-home
• Flexibility for work-at-home professionals
• Improved patient outcomes and increased customer satisfaction.

3:00 PM Roundtable: America's Challenging Healthcare Employment Environment - How Work-at-Home Can Help

The digital disruption in healthcare is here, changing patient expectations of how and when they will receive and manage their healthcare amidst an uncertain backdrop of healthcare reform. The already strained healthcare system has experienced an unsettling exodus of its professionals due to stressful schedules — an issue only intensified by the increasing professional shortages. What can entice this now untapped labor force — a population trained, qualified and driven to help people but who are forced out of the industry to maintain their own, personal well-being — to rejoin the field of healthcare? Learn how you can leverage this pool of eager, skilled healthcare professionals to provide the best patient experience.

SYKES’ roundtable discussion will explore the work-at-home model for healthcare and its
benefits:

• An almost geographically limitless pool of uniquely qualified nurses, counselors and other healthcare professionals
• Affordability, scalability and security of work-at-home
• Flexibility for work-at-home professionals
• Improved patient outcomes and increased customer satisfaction.


Check out the incredible speaker line-up to see who will be joining Keith.

Download The Latest Agenda